Privacy Policy

1. Introduction

Derby Shine ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We may collect the following types of information:

- Personal Information: Name, address, phone number, and email address.

- Service Information: Details about the window cleaning services you request and your preferences.

- Payment Information: Payment details necessary for processing transactions.

3. How We Use Your Information

We use your information to:

- Provide and manage our window cleaning services.

- Process payments and transactions.

- Communicate with you about appointments, services, and special offers.

- Improve our services and customer experience.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

- To trusted third parties who assist us in operating our business, so long as those parties agree to keep this information confidential.

- When required by law or to protect our rights, property, or safety.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

7. Your Rights

You have the right to:

- Access and review the personal information we hold about you.

- Request corrections to any inaccurate or incomplete information.

- Request the deletion of your personal information, subject to certain legal exceptions.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at services@derbyshine.com or (316) 302-5593.